Contact information

We'd love to hear from you!

If you have any questions regarding your order, shipping, returns, products, or anything else, our customer support team is here to help.

Customer Support

Email
contact@myjellybag.com

We aim to respond to all inquiries within 24 to 48 business hours.


Business Information

My Jelly Bag

Operated by RED CURRANT JELLY SAS

Registered Office
229 Rue Saint-Honoré
75001 Paris
France

Legal Form
SAS (Société par Actions Simplifiée)

SIREN
937 923 050

SIRET
937 923 050 00010


Customer Service Hours

Monday – Friday
9:00 AM – 6:00 PM (CET)

Saturday & Sunday
Closed


Need Help?

We're happy to assist you with:

  • Order status
  • Shipping information
  • Returns & refunds
  • Product questions
  • Payment assistance
  • General inquiries

Our team is committed to providing fast, friendly, and professional support.