Terms of sale

Last updated: July 2026

These Conditions of Sale govern the purchase of products from My Jelly Bag. By placing an order on our website, you agree to these Conditions of Sale.

1. Seller Information

My Jelly Bag is operated by:

RED CURRANT JELLY SAS

Registered Office
229 Rue Saint-Honoré
75001 Paris
France

Legal Form: SAS (Société par Actions Simplifiée)

SIREN: 937 923 050

SIRET: 937 923 050 00010

2. Products

We make every effort to ensure that all product descriptions, images, colors, and specifications are accurate.

However:

  • Slight variations in color may occur depending on your screen settings.
  • Product dimensions may vary slightly due to manufacturing.
  • Product availability is subject to stock.

We reserve the right to discontinue or modify products at any time without prior notice.

3. Orders

An order is considered accepted only after:

  • Payment has been successfully authorized.
  • Product availability has been confirmed.
  • You receive an order confirmation email.

We reserve the right to refuse or cancel any order in cases including, but not limited to:

  • Suspected fraud
  • Payment issues
  • Pricing errors
  • Product unavailability

4. Prices

All prices displayed on our website are shown in the selected currency.

Prices may change without prior notice.

Applicable taxes and shipping costs, when required, will be calculated during checkout.

5. Payment Methods

We accept secure payments through trusted payment providers, including major credit and debit cards and other payment methods available at checkout.

Your payment information is encrypted and processed securely.

We do not store your full payment card details.

6. Order Processing

Orders are normally processed within 1–2 business days after payment confirmation.

Business days exclude weekends and public holidays.

Processing times may be extended during periods of high demand or exceptional circumstances.

7. Shipping & Delivery

Shipping is available to France, Europe, and most international destinations.

Estimated delivery times are provided in our Shipping Policy and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs authorities, weather conditions, or force majeure events.

Risk of loss transfers to the customer upon successful delivery.

8. Customs & Import Charges

International customers may be required to pay customs duties, VAT, import taxes, or other local fees imposed by their country.

These charges are the sole responsibility of the customer.

9. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Please review this policy before making a purchase.

10. Warranty

If you receive a defective or damaged product, please contact us within 48 hours of delivery.

Where appropriate, we will offer a replacement, repair, or refund in accordance with applicable consumer protection laws.

11. Limitation of Liability

To the fullest extent permitted by law, My Jelly Bag shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits
  • Business interruption
  • Loss of data
  • Delays beyond our reasonable control

Our total liability shall not exceed the purchase price of the affected product.

12. Intellectual Property

All content available on this website, including:

  • Logos
  • Product photographs
  • Graphics
  • Text
  • Videos
  • Designs
  • Branding

is the exclusive property of My Jelly Bag or its licensors and may not be copied, reproduced, modified, or distributed without prior written permission.

13. Force Majeure

We shall not be held responsible for any failure or delay in performing our obligations due to events beyond our reasonable control, including but not limited to:

  • Natural disasters
  • War
  • Government actions
  • Transportation disruptions
  • Labor disputes
  • Pandemics
  • Internet or telecommunications failures

14. Governing Law

These Conditions of Sale are governed by the laws of France.

Any dispute arising from the sale of products shall be subject to the jurisdiction of the competent French courts, except where mandatory consumer protection laws provide otherwise.

15. Changes to These Conditions

We reserve the right to modify these Conditions of Sale at any time.

Any updates become effective immediately upon publication on this website.

16. Contact Information

For any questions regarding these Conditions of Sale, please contact us.

My Jelly Bag

Operated by RED CURRANT JELLY SAS

Registered Office
229 Rue Saint-Honoré
75001 Paris
France

Legal Form: SAS (Société par Actions Simplifiée)

SIREN: 937 923 050

SIRET: 937 923 050 00010